A exchange (we don’t offer refunds) form will be emailed to you upon your request. Fill out the form and send it back with your exchange. Shipping on exchanges is not refundable. We do not accept exchanges after 14 days from purchase date. Items must be returned in the same condition as they were received. Sale items, seasonal items and custom printed products, including invitations as well as special orders, are not exchangeable, they are a final sale.